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Terms and Conditions

  

Terms and Conditions


Welcome to Curba Cigars.These terms and conditions govern your use of our website and the purchase of our perishable goods. By accessing our site and placing an order, you agree to the following terms:


1. You agree that you are at least 21 years of age and will provide proof of age to complete your purchase.


2. Definitions "Perishable Goods" refers to items that have a limited shelf life and may spoil or degrade quickly. - "Customer" refers to any individual or entity that places an order through our website. 


3. Product Information** We strive to provide accurate descriptions of our products, including prices and availability. However, we do not guarantee that all information is error-free. In the event of a discrepancy, we reserve the right to correct it.


4. Order Process** - Orders can be placed through our website by following the specified steps. - Customers may modify or cancel their orders prior to shipment. Please contact us immediately for any changes. 


5. Payment Terms** - We accept various payment methods including credit cards, debit cards, and other online payment systems. - All prices are subject to applicable taxes which will be added at checkout. 

  

6. Shipping and Delivery** - We ship exclusively through USPS and delivery times may vary based on location and shipping method. - Due to the nature of perishable goods, prompt delivery is crucial. We are not responsible for delays caused by shipping carriers. 


7. Returns and Refunds** - Due to the perishable nature of our products, we generally do not accept returns. However, if you receive damaged or incorrect items, please contact us within 30 days of placing your order for resolution. - Refunds will be considered on a case-by-case basis, primarily for damaged or spoiled items upon receipt.


8. Customer Responsibilities**

 - Customers are responsible for providing accurate shipping information and being available to receive their order upon delivery. - We recommend inspecting the package upon arrival and reporting any issues immediately. 


9. Risk of Loss** - Risk of loss or damage to perishable goods transfers to the customer upon delivery. 


10. Limitation of Liability** - Cubra Ciagrs shall not be liable for any indirect, incidental, or consequential damages arising from the sale or use of our products, provided that we comply with relevant laws. 


11. Governing Law** - These terms and conditions are governed by the laws of Florida. Any disputes will be resolved in the courts of Florida.




12. Changes to Terms** - We reserve the right to update these terms and conditions at any time. Customers will be notified through our website or via email of any significant changes. 


13. Contact Information** - For any questions regarding these terms and conditions, please contact us at admin@cubracigars.com.

  

Return and Refund Policy

All return requests must be made within 30 days of the order's ship date.  In order to process a return or refund, please send an email to admin@cubracigars.com.  Please make sure to include your name, contact information, order number, and reason for return.  In order to process a refund, a Return Authorization must be provided.  Please allow 48 business hours for all return requests to be processed.  

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